Communications technologies have long played an indispensable role in business — providing the instant connectivity that has all but eliminated the traditional barriers of time and distance while laying the groundwork for today’s hyper-competitive, 24-hour global markets.

Today, the role that communications networks play extends far beyond basic connectivity. The effective use of communications tools can have a major impact on a company’s success by enabling the delivery of better customer service, helping to empower key decision makers and enhance the brand image.

The cost savings of converged communications are only the beginning

At its most basic, an IP Telephony infrastructure combines voice and data on a single network clearing the way for almost immediate cost savings by simplifying and consolidating network maintenance and by utilizing the IP infrastructure to eliminate tolls on certain calls. But the long-term value of IP Telephony lies in enabling a globally distributed enterprise to communicate and operate as one integrated entity.

The power of IP Telephony is in evidence throughout today’s enterprise. It’s at work In contact centers where agents move seamlessly between the phone, instant messaging, live chat and other tools to provide the best possible service more quickly and cost-effectively. IP Telephony is also what makes it possible for agents to work from home or branch offices or other dispersed locations. IP Telephony enables traveling executives to turn their PC into a deskphone, use voice commands to access their calendar and schedule appointments, or use the corporate directory and network to make calls from a mobile device.

Our Solution

Our Unified Communications and collaboration solutions simplify and streamline the proliferation of technologies that businesses deal with every day. We help eliminate phone tag and other inefficiencies to make organizations more productive and responsive.

Seamlessly integrated

Reply to email with your voice. Turn an IM into a conference call. Answer your desk phone from the airport. No matter how, where, or when you communicate, you’ll have seamless access to the same familiar interfaces and corporate resources.

Vendor-neutral
Unified Communications should unify systems, devices and applications from multiple vendors. We support open standards and robust interfaces with third-party products, for lower costs and improved flexibility.